CRM Success Series, Part 2: Encouraging Adoption and User Success

Following on the first webinar in our CRM Success Series, Defining Value and Acing Implementation, we now focus on the second pillar of Pinnacle’s CRM Success and Value Framework, user success. During this webinar, we will discuss how to define, encourage, and measure user success. CRM experts from Pinnacle and Intapp will share insights into how other firms have approached user success and will demonstrate how Intapp’s OnePlace Marketing & Business Development solution can help you measure it.

During this webinar, you will learn:

• Different ways to define and track user success
• How to encourage user adoption at your firm
• How user success can be measured in Intapp’s OnePlace Marketing & Business Development solution